Terms of service

Welcome to HydroWall. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service. Please read these terms carefully before making a purchase.

General Conditions

HydroWall provides home decor, wall improvement, waterproof sticker, sealing, and related household products for personal use. By using our website, you confirm that you are at least the age of majority in your place of residence or that you are using the site with permission from a parent or legal guardian.

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Continued use of our website means you accept any updates.

Product Information

We do our best to display product names, descriptions, images, prices, and availability as accurately as possible. However, slight differences may occur due to screen settings, lighting, product updates, or manual measurement.

HydroWall does not guarantee that product colors, textures, or sizes will appear exactly the same on every device screen.

Pricing and Availability

All prices are listed on our website and may change without prior notice. Product availability may also change depending on stock levels. We reserve the right to limit quantities, cancel orders, or discontinue products at any time.

If an item becomes unavailable after your order is placed, we will contact you with available options, such as replacement, delay confirmation, or refund.

Orders and Payments

By placing an order, you agree that all information provided is accurate and complete. This includes your name, shipping address, billing information, phone number, and email address.

HydroWall reserves the right to refuse or cancel any order if fraudulent, incorrect, suspicious, or unauthorized activity is detected.

Shipping

HydroWall offers free worldwide shipping. Estimated delivery time is 7–10 business days after order processing. Delivery times are estimates and may be affected by customs, carrier delays, weather, holidays, or other circumstances outside our control.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. HydroWall offers free returns and refunds within 30 days of delivery for eligible items.

Customer Responsibilities

Customers are responsible for providing accurate shipping details and checking product information before purchase. HydroWall is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Use of Website

You agree not to misuse our website, interfere with its operation, attempt unauthorized access, submit false information, or use our products and services for illegal purposes.

Limitation of Liability

HydroWall is not responsible for indirect, incidental, or consequential damages related to the use or inability to use our website, services, or products. Product use should follow any instructions provided and should be suitable for the surface, space, or environment where the customer applies it.